Terms of service


🖌️ Paint‑A‑Cast — Terms & Conditions

Last updated: 17 May 2026

Welcome to Paint‑A‑Cast. By purchasing from our store or using our website, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights, responsibilities, and our policies as a small UK‑based creative business.

1. About Us

Paint‑A‑Cast is a UK business providing children’s plaster painting kits and creative craft products.
Our products are designed for fun, educational, and recreational use.

If you need support, contact us at:
paintacast@outlook.com

2. Use of Our Website

By accessing our website, you agree not to:

  • Use our content for unlawful or unauthorised purposes
  • Attempt to interfere with the website’s security or functionality
  • Copy, reproduce, or distribute our content without permission

We reserve the right to refuse service to anyone who violates these terms.

3. Product Information

We aim to provide accurate descriptions, photos, and details for all Paint‑A‑Cast products.
Please note:

  • Colours may vary slightly due to screen settings
  • Plaster items are handmade and may have minor variations
  • Kits contain small parts and are not suitable for children under 3 years

All safety information is included with each kit.

4. Pricing & Payment

All prices are listed in GBP (£).
We reserve the right to update prices at any time.
Payments are processed securely through Shopify’s approved payment providers.

5. Shipping & Delivery

Shipping rates are calculated at checkout based on weight, size, and destination.
Once dispatched, delivery times are estimates only and may vary due to courier delays or seasonal demand.

Customers are responsible for providing accurate delivery information.

6. Returns & Refunds

We accept returns in accordance with UK consumer law.

You may request a return if:

  • Your item arrives damaged
  • You receive the wrong item
  • Your kit is incomplete

To request a return, contact us within 14 days of delivery with your order number and photos (if applicable).

We cannot accept returns for:

  • Used or opened kits
  • Custom or personalised items
  • Items damaged due to misuse

Refunds are issued once the returned item is received and inspected.

7. Cancellations

Orders may be cancelled before dispatch.
Once shipped, cancellations are no longer possible, but you may request a return under our returns policy.

8. Safety & Supervision

Paint‑A‑Cast kits contain small parts and paints.
Adult supervision is recommended at all times.
We are not liable for injuries resulting from misuse or lack of supervision.

9. Intellectual Property

All branding, product designs, images, and content on the Paint‑A‑Cast website are the property of Paint‑A‑Cast and may not be copied or reproduced without written permission.

10. Limitation of Liability

Paint‑A‑Cast is not responsible for:

  • Delays caused by couriers
  • Allergic reactions to materials (ingredients are listed where applicable)
  • Damage caused by improper use of the products

Our liability is limited to the value of the purchased product.

11. Privacy

We respect your privacy.
Personal information is handled in accordance with our Privacy Policy and is used only to process orders and provide customer support.

12. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes take effect immediately upon posting on our website.